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March for The Arts Group

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digihub expert
digihub expert

Outlook Email Not Working? Here’s a 3-Way Guide.


 Have a look over the troubleshooting steps that will help you to fix the Outlook Email not working error


1. Check Basic Connectivity:


  • Internet Connection: Check the internet connection to see whether the internet is working properly or not.  

  • Offline Mode: Working in an offline mode in Outlook may lead you to cause this error.  To do so, head to the Send/Receive tab and then toggle off Work Offline.  


2. Verify Email Account Settings: 


  • Account Settings: Check our Account Settings. To do so, you need to open Outlook. Then, head to Settings and then Account Settings. Again, click Account Settings. Check whether all your details are mentioned properly or not. 

  • Server Settings: You should also cross-verify all your IMAP/POP3 and SMTP information with your email provider's documentation. Also, verify the port numbers. 


3. Contact Support:


  • Email Provider: After failing the above approaches, we recommend that you should connect with your email provider. 

  • Microsoft Support: If you are a Microsoft 365 user, you should take the help of Microsoft Support and Recovery Assistant.

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